cktk Terms and Conditions

These terms and conditions ("Terms") govern the use of the cktk platform ("Platform" or "Site") and all services connected to it. cktk ("Company", "we") provides online casino games, sports betting, live casino, and related entertainment services through this platform.

By using the cktk website or application, creating an account, or using any service, you are explicitly agreeing that you have fully read, understood, and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

The Company reserves the right to amend these Terms at any time. Amended terms will take effect from the moment they are published on the platform. Your continued use of the platform will constitute your acceptance of the amended terms.

2.1 Registration Requirements

To create an account on cktk, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide a valid and active email address.
• You must provide accurate and truthful personal information.
• You may only have one account. Multiple accounts under the same person's name are strictly prohibited.
• You must keep your account login credentials confidential and must not share them with any third party.

2.2 Identity Verification (KYC)

cktk conducts identity verification to ensure secure transactions and prevent fraud. When requested, users may be required to submit a copy of a national ID card, passport, or driving licence, along with proof of address. Withdrawals may be delayed until the verification process is complete.

2.3 Account Security

If you notice any unauthorised access to your account or any suspicious activity, notify our support team immediately. You are responsible for all activity that takes place in your account, unless you have notified us in a timely manner.

The cktk platform is for users aged 21 and above only. Preventing minors from gambling is one of our highest priorities. We actively maintain age verification measures and take the following steps:

• Date of birth is collected at the time of registration.
• Providing false information about age will result in account termination, and deposited funds may be forfeited.
• Additional age verification documents may be requested in cases of doubt.
• If anyone uses an account on behalf of a minor, all associated accounts will be closed.

If you find out that a minor is using your account, contact our support immediately.

4.1 Welcome Bonus

cktk offers new members a 200% first deposit bonus of up to ৳15,000. The wagering requirement for this bonus is 15 times. This means that before withdrawing the bonus funds, you must wager 15 times the combined total of the deposit and bonus.

4.2 General Bonus Terms

• Each bonus offer has its own specific terms and conditions, which are clearly stated at the time the bonus is offered.
• A bonus offer is redeemable once per account, unless stated otherwise.
• There may be restrictions on wagering bonus funds on certain games.
• cktk reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is suspected, the Company may cancel the bonus on the relevant account and forfeit any winnings.
• Users sharing the same IP address, device, or household may not claim the same bonus more than once.

5.1 Deposits

You can deposit funds on cktk using bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300. Deposits are generally processed instantly. If you experience any issue during a transaction, contact our 24/7 live chat support immediately.

5.2 Withdrawals

The minimum withdrawal amount is ৳500. Approved withdrawals are generally processed within 5 to 30 minutes. Before submitting a withdrawal request:

• Your account must be fully verified.
• Applicable wagering requirements must be met.
• The withdrawal method must be consistent with the deposit method.

5.3 Currency

All transactions on cktk are conducted in Bangladeshi Taka (BDT / ৳). Transferring funds to or depositing from a third-party account is strictly prohibited.

6.1 Betting Rules

Each game or betting market has its own specific rules, which can be found in detail on the relevant game or section page. All bets are considered final and cannot be changed except in the case of a technical error.

6.2 Game Fairness

cktk only uses software from trusted and certified game providers. Games from leading providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi are available on our platform. All game outcomes are determined by an impartial random number generator (RNG).

6.3 Technical Issues

If a game or transaction is interrupted due to a network outage, server issue, or any other technical reason, cktk will resolve the situation based on saved data. cktk's decision will be considered final.

The following activities are strictly prohibited on the cktk platform:

• Operating multiple accounts or operating an account in a third party's name.
• Using fraudulent tactics against other users.
• Conducting artificial transactions with the intent to exploit bonuses or promotions.
• Placing bets using automated bots or software.
• Money laundering or transferring funds from illegal sources through the platform.
• Intentionally exploiting platform vulnerabilities or errors.
• Harassing or inappropriate behaviour towards other users or staff.

Involvement in any of the above prohibited activities will result in immediate account closure and forfeiture of any winnings accumulated.

8.1 Company Rights

cktk reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of these Terms.
• Refusal to cooperate with identity verification.
• Suspicion of fraudulent or illegal activity.
• Evidence of bonus abuse.
• Concern over financial irregularities or fraud.

8.2 User Rights

You may request the closure of your own account at any time by contacting our support. Before the account is closed, you will be given the opportunity to withdraw your balance, subject to applicable conditions being met.

cktk places the highest importance on the security of your personal information. We use SSL encryption technology to keep all transactions and data secure. To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy.

The Company will never sell your personal or financial information to third parties. However, information may be disclosed where required by law or upon a legitimate request from authorities.

To the maximum extent permitted by law, cktk is not liable for:

• Financial losses resulting from gambling.
• Losses caused by the actions or failures of third parties.
• Disruption to gameplay due to internet connectivity issues or problems with the user's device.
• Losses caused by user negligence or security failures.

cktk is an entertainment platform. Gambling always carries a risk of financial loss. Play responsibly and set your own limits.

cktk may change, amend, or update these Terms at any time. After any change, the new terms will be published on the platform and the "Last Updated" date at the top of the page will be revised. A notification may be sent to registered email addresses for significant changes.

Continued use of the platform after any changes will indicate that you have accepted the updated terms. You are advised to review this page regularly.

If you have any questions, complaints, or need clarification regarding these Terms, please get in touch with us:

• Live Chat: Available 24/7 in English, directly from the platform.
• Email: [email protected]

After submitting a complaint, we will do our best to respond as quickly as possible. Our support team is at your service 7 days a week, 24 hours a day.

Responsible Gaming Reminder

Gambling should be for entertainment, not as a source of income. If you feel that gambling is having a negative impact on your life, please read our Responsible Gaming page and contact our support team for help.

For Ages 21 and Above Only